assistant executive housekeeper
Title posted on indeed.com -
Housekeeper Cleaner
Posted on
June 29, 2024
by
Employer details
Copper Horse Lodge
Job details
*About us*
Copper Horse Lodge seeks a dedicated and detail-oriented Seasonal Housekeeper / Guest Services Associate to join our team. This role is crucial for maintaining the cleanliness of our lodge, ensuring guest satisfaction, and providing exceptional service in our front-of-house operations.
Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their stay. This is a great opportunity for someone with a background in hospitality or hotel industry.
Responsibilities:
* Greet guests upon arrival and provide them with a warm welcome
* Assist guests with check-in and check-out processes
* Answer phone calls and respond to guest inquiries in a professional and timely manner
* Provide information about hotel amenities, local attractions, and dining options
* Handle guest requests and resolve any issues or complaints promptly
* Maintain cleanliness and organization of the front desk area
* Collaborate with other hotel staff to ensure smooth operations
* Thoroughly sweep, mop, and wash floors throughout the lodge.
* Dust furniture, vacuum carpets, area rugs, draperies, and clean upholstered furniture.
* Make beds, change sheets, and distribute clean towels and toiletries.
* Restock and maintain inventory of in-room necessities such as tea/coffee and crockery/appliances.
* Respond promptly to guest requests for extra supplies or information.
* Maintain linen closets and supply areas.
* Clean and polish bathroom fixtures and appliances.
* Disinfect public areas such as the boot room and lobby.
* Handle waste removal and sanitation.
* Perform window, wall, and ceiling cleaning as required.
* Manage laundry duties, including washing, folding, and stain removal for linens.
* Engage in light gardening and outdoor maintenance.
* Maintain a log of lost and found items and manage their storage.
* Address basic guest inquiries and manage minor complaints.
* Support booking and reservation requests.
Requirements:
* Reliable transportation is essential.
* Availability to work weekends and holidays.
* Physical fitness and the ability to manage repetitive tasks effectively.
* Prior experience in housekeeping is preferred.
* Familiarity with cleaning appliances and knowledge of cleaning and disinfecting solutions.
* Strong attention to detail and the ability to work independently with minimal supervision.
* Excellent time management and communication skills.
* Flexibility in work hours, typically between 11:00 AM and 4:00 PM, with occasional variations.
Experience:
* Previous experience in a customer service role, preferably in the hospitality or hotel industry
* Knowledge of custodial and cleaning procedures is a plus
* Strong communication skills, both verbal and written
* Excellent problem-solving abilities
* Ability to multitask and prioritize tasks effectively
We offer competitive pay package for this position. If you are passionate about providing exceptional service to guests and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Guest Service Agent!
Job Type: Seasonal
Contract length: 5 months
Pay: $16.88-$19.00 per hour
Expected hours: 20 ? 40 per week
Flexible Language Requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Retention bonus
Ability to commute/relocate:
* Golden, BC V0A 1H6: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (preferred)
Location:
* Golden, BC V0A 1H6 (required)
Work Location: In person
Expected start date: 2024-07-05
-
LocationGolden, BC
-
Salary$16.88 to $19.00HOUR hourly
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9343029212
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.