assistant manager - retail
Title posted on indeed.com -
Assistant Manager
Posted on
June 09, 2024
by
Employer details
Mary Brown's Chicken
Job details
*Outgoing individual with strong customer service and leadership skills. You will be expected to deliver a high-quality experience to our guests and motivate and train our staff to ensure excellent customer service.*
*Mary Brown?s Chicken* is one of Canada?s fastest-growing franchises and the recipient of the Canadian Franchise Association?s ?Franchisee?s Choice Award? for 14 consecutive years. As we continue to expand across Canada, we?re looking for an *Assistant Manager* for one of our Toronto locations who will be as passionate about our business as we are.
*As an Assistant Manager*
* Oversees all front and back of the house restaurant operations in the absence of the manager
* Delivering genuine hospitality and exceptional guest experience
* Ensure all Mary Brown?s operational and administrative procedures and standards are adhered to
* Respond to customer complaints tactfully and professionally
* Maintain quality control for all food served
* Assist in staff evaluations and provide feedback to improve the customer?s experience
* Organize the prepping and cooking of food to ensure the highest quality possible
* Work in different positions to help deliver the best customer service experience
* Oversee health code compliance and sanitation standards
* Seek ways to cut waste and decrease operational costs
* Under the guidance of the manager, train new employees and provide ongoing training for all staff
* Complete administrative duties as assigned by the manager
* Cover other staff?s shift in event of emergency
*Skills and past experience:*
* *A minimum of 2 years in supervisory capacity in the QSR or fast casual industry, past employers will be contacted for reference*
* Committed to working full time in a challenging fast paced retail environment
* Great communication and interpersonal skill
* Highly organized and proficient in time management
* Proficient in MS Office and Point of Sales software is an asset
* A strong knowledge of health and safety and foods standards
* Basic Food Safety and First Aid certification
* Experience with Clearview is an asset
The right person for this dynamic job has much more than a solid managerial and training skill set. We believe that trust and respect are key ingredients that lead to a fresher more often approach in everything we do. If you are someone who believes training makes perfect and if you genuinely enjoy people and understand that customer service is all about driving deeper devotion through a superior product, then we are the team for you!
If you?re ready to start a journey with us at Mary Brown's, apply today!
Mary?s Brown?s Chicken is a 100% owned and operated Canadian company that dates back to 1969 and has over 200+ locations nationally. Visit marybrowns.com to get to know us better.
Job Types: Full-time, Permanent
Pay: $19.00-$20.00 per hour
Benefits:
* Discounted or free food
* Store discount
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday
* Weekends as needed
Work Location: In person
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LocationScarborough, ON
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Salary$19.00 to $20.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9315492888
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