Overview
Languages
English
Education
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.