customer service adviser
Title posted on Monster -
Customer Service Representative - Broadband (Hybrid)
Posted on
June 20, 2024
by
Employer details
WESCO
Job details
As a Representative - Customer Service, you will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Data entry, including processing purchase orders, tracking, and reporting.
+ Invoicing for customer accounts.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Qualifications:
-
LocationBrockville, ON
-
SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#E391593182994A1191BD41EF3FAEB160
Advertised until
2024-07-21
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