victim services counsellor
Title posted on CivicJobs.ca -
Victim Support Caseworker
Posted on
June 19, 2024
by
Employer details
Delta Police Department
Job details
Victim Support CaseworkerDelta Police Department - CivilianDelta, British Columbia, CanadaDepartment: DPD Administration - Victim ServicesEmployment Group: CUPE Local 454Job ID: CE24-19Hours of Work: AuxiliaryPay Rates: $32.92 - $38.75, $3.50/hr for on call hrsScope of ResponsibilityThis is specialized work involving the provision of crisis intervention and follow-up support services to victims and witnesses of crime and other forms of trauma. Additionally, Auxiliary Victim Support Workers may assist with office work at the request of the Program Coordinator. Crisis intervention services consist primarily of responding to requests for emergency support from members of the Delta Police Department and may include attending alone or with a colleague to any scene where requested by police. Victim Support Workers may provide emotional support, transportation where appropriate, referral to community agencies and address emergent needs such as housing, etc. Workers may find themselves working alongside other agencies or first responders including the fire department, paramedics or emergency social services. Hours of work will include scheduled on call shifts after regular business hours, weekends and holidays as well as occasional daytime office shifts.Illustrative Examples of WorkAttends the scene of police crisis call-outs such as crimes, serious accidents and domestic disputes and provides emotional support to distressed victims and witnesses; assists police with next-of-kin notifications in cases of sudden death; provides information to victims on agencies available to provide assistance and liaises with agencies to obtain immediate services; as appropriate, accompanies victims to hospital, contacts family members, arranges for or provides emergency transportation. As requested by clients, provides on-going emotional support to victims of crime, trauma and family problems; makes referrals to appropriate agencies for services such as counseling, financial assistance, child care, and legal advice; in consultation with investigating officer updates clients on the progress of police investigations; provides assistance to victims in completing CVAP applications and victim impact statements. Provides updates on the progress of matters before the courts; facilitates communication with Crown counsel and provides victims/witnesses with court support services including court orientation and accompaniment. Establishes and maintains client files documenting services provided; researches available community resources; prepares and adapts resource lists for the use of clients and staff; represents the program on committees or at presentations as required. Performs related work as required.Required Knowledge, Skills & AbilitiesKnowledge and understanding of the objectives and procedures of the Delta Police Department, Delta Police Victim Services and the services available to victims of crime and other traumas. Working knowledge of court and police procedures and the Criminal Justice System as it relates to the work performed. Considerable knowledge of the principles, practices and terminology used in documenting client contacts and maintaining related files. Demonstrated skills and experience in providing crisis intervention skills including the ability to work effectively under pressure. Clear understanding of the boundaries, limitations and safety standards in the provision of crisis intervention services. Demonstrated ability to work well with minimum supervision, as well as, part of a team. Ability to maintain effective working relationships with a variety of internal and external contacts. . Ability to communicate effectively verbally and in writing. Ability to handle sensitive information in a confidential manner. Basic familiarity with computers and software, including office suite. Must be comfortable working in an environment with a Facility Dog present. Estimated time of arrival to Delta Police Department must be a maximum of
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LocationDelta, BC
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Salary$32.92HOUR hourly
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Terms of employment
Casual employmentPart time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#95598
Advertised until
2024-07-19
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