Overview
Languages
English
Education
-
College/CEGEP
- or equivalent experience
- Information technology
Experience
1 year to less than 2 years
Work setting
-
Relocation costs not covered by employer
-
General office
-
Private company, corporation or industry
Responsibilities
Tasks
-
Report on the performance of computer systems and networks
-
Respond to users experiencing difficulties with computer
-
Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Manage incidents
Additional information
Transportation/travel information
-
Willing to travel
-
Public transportation is available
Work conditions and physical capabilities
-
Attention to detail
-
Sitting
-
Combination of sitting, standing, walking
Personal suitability
-
Accurate
-
Efficient interpersonal skills
-
Initiative
-
Organized
-
Time management
-
Honesty
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
Financial benefits
-
Life insurance
-
Registered Retirement Savings Plan (RRSP)
Other benefits
-
Other benefits
-
Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.