front desk agent
Posted on
June 06, 2024
by
Employer details
Holiday Inn Express and Suites
Job details
· Be the warm welcome that kicks off a memorable guest experience
· Acknowledge Rewards Club members and returning guests, in person or on the phone
· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
· Handle cash and credit transactions
· Start every stay right by swiftly checking guests in and out ? take IDs, hand out room keys, and control and release safety deposit boxes
· Stay one step ahead of guests? needs ? record and act on their preferences, and handle their messages, requests, questions and concerns
· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
· Stay safe all the time. Following our safety procedures, you?ll report all incidents and wear any protective gear needed
· Take pride in your appearance and place as a brand ambassador
· Always know what events and activities are on the day?s schedule
· Jump into other ad-hoc duties when your colleagues need your help
Job Types: Full-time, Part-time, Permanent
Pay: $15.00-$17.50 per hour
Expected hours: No less than 16 per week
Benefits:
* Extended health care
* On-site parking
Flexible Language Requirement:
* French not required
Schedule:
* 8 hour shift
Supplemental pay types:
* Tips
Application question(s):
* Do you have a reliable transportation to get to your work place on time?
* Are you legally authorized to work in Canada?
Experience:
* customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2024-06-09
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LocationCalgary, AB
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Salary$15.00 to $17.50HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9312963644
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