co-ordinator, human resources
Title posted on CareerBeacon -
Associate Human Resources Support
Posted on
June 11, 2024
by
Employer details
Bell Canada
Job details
Req Id: 418747At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content ? we advance how Canadians connect with each other and the world.If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.Corporate Services is at the centre of the action, providing the support that enables Bell's industry leadership. Our Corporate Security & Responsibility, Communications, Human Resources, Procurement & Value Creation and Real Estate teams work collaboratively to drive our corporate strategy forward.Name and description of the hiriing departmentThe Associate ? Human Resources Support is responsible for interpreting, analyzing and explaining the company's Human Resources rules, policies and programs to internal and external clients of Bell and its affiliated companies. The Associate is accountable for all transactions and tasks related to employee files. The Associate provides an optimal experience by being responsible for the end-to-end processing and resolution of simple to complex cases and issues, while ensuring that the various systems are updated.The Associate also makes recommendations to improve work processes, ensure case resolution and that deadlines are met. Escalations may be assigned, as required, by management or other stakeholders.Job Duties / AccountabilitiesProvide support to employees and other stakeholders, through various channels, by identifying their needs and resolving issues to deliver an optimal experienceReceive, analyze and process transactions related to human resources programs, ensuring that corrective action is taken to avoid errors and deadlines are metSupport internal and external customers in the use of the various toolsEnsure end-to-end ownership by using the appropriate content, tools, platforms and internal resources to analyze and provide accurate, timely and complete responsesAnalyze requests using different sources and reports to document the situation in the case management tool and the various systems to ensure data integrity and make corrections if requiredIdentify and evaluate problems and suggest solutions to help improve processes and the employee experienceAssist the various teams in managing procedures and preparing various Human Resources related documentationGive excellent attention to detail to ensure accuracy of information and quality of response for customers and related groupsEducate employees on appropriate systems, tools and online content, and to adapt the best responses to each situationAnalyze various issues, identify gaps and recommend practical solutions to ensure an optimal employee experience in a consistent wayManage different priorities and solve problems related to evolving situations and work processesEssential Qualifications / CompetenciesKnowledge of French and English required since maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this positionMS Word basicMS Excel basicAbility to communicate effectively in a variety of contexts and to provide accurate, high quality information using different communication methodsAbility to guide and advise customers while demonstrating empathyAbility to manage sensitive and confidential informationAbility to work in a team and adapt to changeWorking ConditionsAvailability to work up to 37.5 hrs per week every week#EmployeeReferralProgramAdequate knowledge of French is required for positions in Quebec.Additional Information:Position Type: Union Job Status: 1433 Job Location: Canada : Quebec : Verdun Work Arrangement: 1183433Application Deadline: 06/20/2024For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in w
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LocationMontréal, QC
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SalaryNot available
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Terms of employment
Not available
- Start date
Starts as soon as possible
- Source
CareerBeacon
#2075477
Advertised until
2024-07-11
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