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case management social worker
Title posted on CareerBeacon - Bilingual Case Management Coordinator
Posted on May 29, 2024 by Employer details Medavie Blue Cross
Job details
For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 7,700 employees. Our mission is to improve the wellbeing of Canadians.Job Title: Bilingual Case Management Coordinator Department: Health and Disability Competition: 87029 Internal/External: Both Employment Type: Full Time Permanent Location: Moncton, NB(Remote and on site available) Salary: Comprehensive Compensation Reports To: Team Leader The Opportunity:The insurance business isn't just about claims - it's about relationships too. No one wants to be in a situation where they are sick or injured and require time off work, but sometimes the unexpected happens. It's in those moments that our members put their trust in us to provide the guidance they need to navigate their benefit options. They aren't just looking for someone to process their claim; they are looking for someone they can count on to get them back to the quality of life they deserve.As theCase Management Coordinatoryou will be part of the team responsible for the set up and maintenance of disability claims. Specifically, you will be gathering information used to assess applications for disability benefits as well as the ongoing maintenance of disability files. This position requires communication with all stakeholders, high attention to detail, and the abilityto multi-task.We currently have positions open forcandidates that can work a 7.5hour shift, Monday through to Friday, between the hours of 8:00am-6:00pm.Key Responsibilities: Set up new applications accurately and follow up to obtain missing information within specified timeframes;Ensure all administrative duties are correctly performed, (i.e., invoice payment, follow-ups for information requested;Completion of each step of documented processes for new claims, claim closures and CPP/QPP applications;Respond to client inquiries related to disability (telephone- taking about 30 calls a dayand in writing)System set up and input of data in each of the claims management and payment systems;Accurately managing financial responsibilities related to administering income replacement benefits such as benefit calculations, benefit offsets and benefit payments; andPrepare letters, i.e. templates, formatting and proofreading for errors.Qualifications: Education: Post-secondary education in a related field or equivalent work experience.Work Experience: Minimum six months experience in an administrative role, preferably in a health care or health service setting. Customer service experience is also preferred.Knowledge of medical terminology and/or experience as a medical secretary would be considered an assetHigh attention to detailComfortable being on the phoneStrong customer service focusAbility to complete financial calculations using tools providedComputer Skills:Excellent computer skills with superior knowledge of Microsoft Office suite of products.Language Skills:Bilingualism (English and French) is mandatory.We are an Equal Opportunity Employer.Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential -a culture of diversit- LocationMoncton, NB
- SalaryNot available
- Terms of employment Full time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2036580
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