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customer service adviser Verified
Posted on May 10, 2024 by Employer details Action First Aid Inc.
Job details
Education: Bachelor's degree. Marketing, other. Sales, distribution and marketing operations, general. or equivalent experience. Work setting: Relocation costs not covered by employer. Private sector. Business. Private company, corporation or industry. Tasks: Act as spokesperson for an organization. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Sell merchandise. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Provide customer service. Computer and technology knowledge: Database software. MS Excel. MS Word. Spreadsheet. Google Drive. Electronic mail. Area of work experience: Marketing. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. Experience: 3 years to less than 5 years. Health benefits: Health care plan. Financial benefits: Life insurance. Long term benefits: Long-term care insurance. Other benefits: Free parking available. Learning/training paid by employer. Paid time off (volunteering or personal days). Team building opportunities. Parking available.- LocationBarrie, ON
- Salary$48,000 to $60,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- 08:30 to 16:30
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2911180
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
- Marketing, other
- Sales, distribution and marketing operations, general
Experience
3 years to less than 5 years
Work setting
- Relocation costs not covered by employer
- Private sector
- Business
- Private company, corporation or industry
Responsibilities
Tasks
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Database software
- MS Excel
- MS Word
- Spreadsheet
- Google Drive
- Electronic mail
Area of work experience
- Marketing
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Health care plan
Financial benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-24
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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