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user support technician Verified This job was posted directly by the employer on Job Bank.
Posted on March 07, 2024 by Employer details Econix InfoTech Ltd.
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 7 months to less than 1 year. Other benefits: Paid time off (volunteering or personal days). Team building opportunities. Parking available.- LocationWoodbridge, ON
- Salary$29.00HOUR hourly / 30 to 50 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Overtime, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #2827507
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Benefits
Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Indigenous people
- Persons with disabilities
- Newcomers to Canada
- Mature workers
- Veterans
- Visible minorities
- Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-06-22
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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